Returns & Exchanges

How do I place a return or exchange?

We're so sorry you didn't love your WhollyGloss product. Please reach out to with your order number and the products you'd like to exchange or return, and we will do the rest.

I can’t find my return slip. Where is it? 

Don’t worry—Our packages don’t include return slips. Just reach out to and we will take care of it. 

What’s your return policy?

All returns must be processed within 10 days of receiving the order.
Need more help, please reach out to

How long does it take to process a return?

Credit card refunds usually take 5-10 business days to appear on your statement.

What should I do if I receive the wrong product?

If you received a product different from the one that you ordered, sorry about that! Please contact us at and we’ll be sure to get you the WhollyGloss product you ordered!

Product FAQs
How can I find out more information about a product?
You can learn all about our products on their individual product pages. If you have any other questions or thoughts, Please reach out to us at

Shipping Policy
Allow up to 3 days for processing and up to 10 business days for shipping.

Orders will be shipped via USPS and tracking will be provided within 3 days of your purchase.

Email if you have any other questions, comments, or concerns. 

* Product can not be returned or exchanged if the seal is broken.